Privacy Policy
Last Updated: March 8, 2025
1. Introduction
Welcome to Perkwise ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, and platform at www.perkwise.co (collectively referred to as the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Who We Are
Perkwise is a peer-to-peer review platform focused on employee benefits. We provide a marketplace where employers can research, compare, and review employee benefits providers, and where vendors can showcase their products and services to potential clients.
For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR), Perkwise is the data controller of your personal information. This means we determine the purposes and means of processing your personal data.
Contact information:
- Address: 56 Shoreditch High St, London E1 6JJ
- Email: privacy@perkwise.co
- Phone: 07488474434
3. Information We Collect
We collect several types of information from and about users of our Services:
3.1 Information You Provide to Us:
- Account and Profile Information: When you register for an account, we collect your name, email address, job title, company name, and password.
- Review Content: When you submit reviews, ratings, or feedback about employee benefits providers, we collect the content you provide, including ratings, written reviews, and any uploaded images or documents.
- Vendor Information: For benefits providers who list their services on our platform, we collect company information, service details, contact information, and other business-related data.
- Communications: When you contact us directly, we record and retain that correspondence.
- Survey Responses: Information you provide when responding to surveys or questionnaires.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
3.2 Information We Collect Automatically:
- Usage Data: Information about how you interact with our Services, including pages visited, time spent on pages, links clicked, and features used.
- Device Information: Information about the device you use to access our Services, including device type, operating system, browser type, IP address, and mobile device identifiers.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.
- Location Data: General location information based on your IP address.
3.3 Information from Third Parties:
- Social Media Integration: If you choose to connect your social media accounts, we may receive information from those platforms, such as your profile information.
- Business Partners: We may receive information about you from our business partners, such as when they integrate our Services or share information with your consent.
- Publicly Available Information: We may collect information about you that is publicly available, particularly for vendor profiles.
4. How We Use Your Information
We use your personal information for the following purposes:
4.1 To Provide and Improve Our Services:
- To create and manage your account
- To display reviews, ratings, and recommendations
- To match employers with appropriate benefits providers
- To analyze and improve the functionality and user experience of our Services
- To develop new features and services
- To respond to your requests and provide customer support
4.2 For Communication:
- To communicate with you about your account or use of our Services
- To send you updates, newsletters, and marketing communications (if you've opted in)
- To notify you about changes to our Services or policies
- To respond to your inquiries and provide support
4.3 For Legal and Security Purposes:
- To comply with legal obligations
- To enforce our Terms of Service and other policies
- To protect the rights, privacy, safety, or property of Perkwise, our users, or others
- To detect, prevent, and address technical issues, fraud, or illegal activity
4.4 For Business Purposes:
- To process transactions and maintain business records
- To provide analytics and business intelligence
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets
5. Legal Basis for Processing (For EEA/UK Users)
If you are in the European Economic Area (EEA) or the United Kingdom (UK), we rely on the following legal bases to process your personal information:
- Contractual Necessity: Processing necessary to fulfill our contract with you (such as providing the Services you've requested)
- Legitimate Interests: Processing necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms
- Consent: Processing based on your specific consent (such as for marketing communications)
- Legal Obligation: Processing necessary to comply with our legal obligations
- Public Interest: Processing necessary for the performance of a task carried out in the public interest
Where we rely on consent, you have the right to withdraw your consent at any time, though this won't affect the lawfulness of processing based on consent before its withdrawal.
6. How We Share Your Information
We may share your personal information with the following categories of recipients:
6.1 With Other Users:
- Reviews, ratings, and certain profile information may be visible to other users of our Services
- Vendor information is shared with employers who use our platform
6.2 With Service Providers:
- Third-party vendors who provide services on our behalf, such as web hosting, data analysis, payment processing, and customer service
- These providers have access to your personal information only to perform these tasks on our behalf and are contractually obligated to protect your information
6.3 For Business Transfers:
- If Perkwise is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction
6.4 For Legal Reasons:
- To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
- To enforce our Terms of Service and other agreements
- To protect the rights, property, or safety of Perkwise, our users, or others
6.5 With Your Consent:
- We may share your information with third parties when you have given us your consent to do so
We do not sell your personal information to third parties.
7. International Data Transfers
We may transfer, store, and process your personal information in countries other than your own. Whenever we transfer your personal information outside the EEA or UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards:
- We may use specific contracts approved by the European Commission that give personal data the same protection it has in Europe (known as Standard Contractual Clauses)
- Where we use providers based in the US, we may transfer data to them if they are part of approved frameworks that ensure adequate protection
8. Data Retention
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
In determining the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the data and whether we can achieve those purposes through other means
- The applicable legal, regulatory, tax, accounting, or other requirements
When we no longer need your personal information, we will securely delete or anonymize it.
9. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
9.1 For EEA/UK Users:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information in certain circumstances
- Right to Restrict Processing: Request restriction of processing of your personal information
- Right to Data Portability: Request transfer of your personal information to you or a third party
- Right to Object: Object to processing of your personal information in certain circumstances
- Rights Related to Automated Decision-Making: Request human intervention for decisions based solely on automated processing
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information
9.2 For California Residents:
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising CCPA rights
9.3 How to Exercise Your Rights:
To exercise any of these rights, please contact us at privacy@perkwise.co. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes required by applicable law.
10. Data Security
We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
11. Children's Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
13. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are small data files placed on your device that help us improve our Services and your experience.
Types of cookies we use:
- Essential Cookies: Required for the operation of our Services
- Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Services
- Functionality Cookies: Enable us to personalize content and remember your preferences
- Targeting Cookies: Record your visit to our Services, the pages you visit, and the links you follow
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
14. Third-Party Links
Our Services may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback about these sites.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Perkwise
- Email: privacy@perkwise.co
- Address: 56 Shoreditch High St, London E1 6JJ
- Phone: 07488474434
16. Complaints
If you have a complaint about our use of your personal information or response to your requests regarding your personal information, you may submit a complaint to the data protection regulator in your jurisdiction. We would, however, appreciate the opportunity to address your concerns before you approach a data protection authority, and would welcome you contacting us in the first instance.
For EEA/UK users, you have the right to lodge a complaint with your local data protection authority. Contact details for data protection authorities in the EEA and UK are available here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm