Employee Assistance Programme (EAP)
A confidential support service for addressing challenges affecting wellbeing, mental health, and job performance.
What is an Employee Assistance Programme (EAP)?
An Employee Assistance Programme (EAP) is a confidential support service that helps employees address personal or work-related challenges affecting their wellbeing, mental health, and job performance. These programmes typically provide professional counselling services, along with support for various life challenges including financial difficulties, legal matters, relationship issues, and workplace conflicts. EAPs are designed to be preventative in nature, offering early intervention to help employees manage their challenges before they escalate into more serious problems.
Businesses are increasingly recognising the value of EAPs as a crucial component of their employee wellbeing strategy. It is an effective way to demonstrate care for employees while maintaining workplace productivity and reducing absenteeism. As mental health awareness continues to grow, EAPs have evolved to become more comprehensive, covering a wide range of services from traditional counselling to specialised support for modern workplace challenges. EAPs can be implemented as standalone services or integrated with other employee benefits such as healthcare plans and wellness programmes.
What EAP features should you look for?
- The range of support services offered (e.g., counselling, financial advice, legal guidance, workplace mediation)
- The availability and accessibility of counsellors (24/7 support, multiple communication channels)
- What specialist areas they cover e.g. addiction support, grief counselling, relationship guidance
- The number of sessions provided per issue
- Can employees' immediate family members access the service?
- The qualifications and experience of the counselling team
- How the service maintains confidentiality and data protection (NB: ensuring robust privacy measures is crucial for employee trust and engagement)
What are the key benefits of an EAP?
- Reduced absenteeism and improved workplace productivity
- Enhanced employee wellbeing and mental health support
- Lower healthcare costs through early intervention
- Improved employee retention and workplace morale
Description
Providing EAP and a wide range of wellbeing services, including mental health support, legal advice, and financial counselling.
Medium to large organisations with diverse workforces.
Not listed, contact for more information.
Undisclosed
- · Confidential Counselling Services
- · Critical Incident Response
- · Manager Support Line
- · Wellbeing Portal
A global leader in EAP and wellbeing solutions, offering a variety of support services for mental health, work-life balance, and employee wellness.
Mid-sized to enterprise organisations seeking comprehensive EAP and wellbeing solutions.
Not listed, contact for more information
Over 75,000 customers worldwide including 40% of the Fortune 500. Customers include Nvida, Sanofi, Aecom and Hyatt.
- · GuidanceResources® EAP
- · Personalised Well-Being Coaching
- · Integrated Wellness Portal
Supplier of occupational health services and healthcare professionals to safeguard the health and wellbeing of your workforce.
Companies within the global energy sector.
Not listed, contact for more information.
Undisclosed
- · Customised Health Surveillance Programs
- · Pre-employment Health Screenings
- · Absence Management Services
- · Mental Health Support
PAM Wellness offer proactive & preventative health & wellbeing solutions, neurodiversity solutions and corporate health screening to support employees and organisations.
Medium to large UK businesses seeking comprehensive employee wellbeing support.
Not listed, contact for more information.
Undisclosed
- · Clinical EAP Services
- · Wellbeing App & Resources
- · Manager Support & Training
- · Critical Incident Support
Provides clinical services and tech infrastructure for immediate, direct access to a full spectrum of personalised care.
Mid-sized businesses and enterprises with distributed workforces
Not listed, contact for more information. Offers three tiers; Wellbeing Essentials, Mental Health Plus and Total Mental Health.
Over 2,000 companies including Aldi, Primark and the University of Bath
- · Mental Health Support
- · Digital Wellbeing Platform
- · Health Coaching
- · Wellbeing Analytics
A global provider of employee assistance programs and health services, focusing on mental health and well-being.
Mid-size companies and enterprises seeking comprehensive health and wellbeing solutions
Not listed, contact for more information
Undisclosed
- · Global Employee Assistance Program (EAP)
- · Digital Mental Health Platform
- · Wellbeing Assessment & Personalised Content
- · HR Analytics & Reporting
Offers a comprehensive range of health services, including EAPs, mental health support, and workplace wellness programs for organisations.
SME and Mid-sized UK businesses focused on comprehensive mental health support.
Not listed, contact for more information.
Over 750 organisations and 2.5 million individuals.
- · Mental Health Support
- · Structured Counselling Sessions
- · Manager Support Line
- · Comprehensive Reporting
Provides tailored EAPs and wellbeing programs designed to support employees' mental, physical, and emotional health.
UK-based SMEs looking for comprehensive employee wellbeing support.
Not listed on their website but they have two pricing packages: Essential and Premier with flexible 12-month contracts.
Over 850 customers including DAZN, Camira and Age UK.
- · 24/7 Counselling and advice helpline
- · Wellbeing Portal
- · Manager Support Line
- · Utilisation Analytics
Provides EAP services, work-life solutions, and wellbeing programs to help organisations manage employee stress and improve mental health.
Enterprise companies with global workforces.
Not listed on website, contact Workplace options for more information.
Workplace options supports over 127,000 companies including 50% of the Fortune 500.
- · Global EAP Services
- · Work-Life Services
- · Wellness Coaching
- · Critical Incident Response