Categories  /  Workplace Pensions  /  Penfold

Penfold

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Information

About Penfold

Penfold is a modern UK workplace pension provider and digital pension platform designed to make workplace auto-enrolment pensions easy, transparent and engaging. It helps employers set up or switch to a pension scheme with no employer fees, streamlined payroll integration, and an app-centric experience that encourages employee engagement with their retirement savings.

Company Info
Website
Social Media
LinkedIn  ·  Facebook  ·  Instagram
Year Founded
2018
Headquarters
London, United Kingdom
Company Size
51–200

Perkwise Insight

Best For

SMEs and startups

Pricing

Free for employers

Customers

5k+ employers

Pros
Zero employer costs
Outstanding customer service
An app with high employee engagement
Cons
No protection against provider switching costs in the future
More Info

Key Features & Benefits

Member App with Pension Consolidation

What It Does

Members get an app that shows real-time balances, contribution history, investment breakdown by company and geography, retirement forecasts, and the ability to find and consolidate old pensions.

Why It Matters

Employees who understand and engage with pensions save more, stress less about retirement, and value the benefit more highly.

High-Performing BlackRock Default Fund

What It Does

Penfold's default Standard Lifetime plan uses BlackRock MyMap funds with age-appropriate asset allocation that automatically adjusts as members approach retirement.

Why It Matters

Performance matters. Penfold's default outperformed Smart Pension's default by 0.4% annually over five years. For someone contributing £200 monthly over 40 years, that difference is approximately £45,000 extra in retirement.

Implementation & Support

Setup Process

  • Simple setup: 15-30 minutes online registration
  • Standard setup: 1-2 hours with account manager for payroll integration
  • Complex migration: 2-4 weeks for large businesses switching from existing providers

Technical Requirements

  • Payroll system (Xero integration is fully automated; others require CSV uploads)
  • Employee data (names, NI numbers, DOBs, earnings)
  • Basic PAYE information

Support Options

  • For employers: Dedicated named account manager (email, phone, or Slack)
  • For members: In-app chat, email, phone

Alternatives

Other Workplace Pensions Vendors