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eMed Healthcare

Website
Information

About eMed Healthcare

eMed Healthcare (formerly Babylon Health UK) is a digital-first healthcare platform that offers 24/7 remote access to a variety of healthcare professionals, including GPs, physiotherapists, mental health practitioners, and pharmacists. The service is designed to be highly accessible and user-friendly, allowing individuals to book and manage appointments via the eMed app. The platform aims to improve health outcomes by offering flexible, cost-effective, and efficient healthcare solutions.

Company Info
Website
Social Media
LinkedIn  ·  Instagram  ·  YouTube
Year Founded
2013
Headquarters
London, United Kingdom
Company Size
1,001–5,000

Perkwise Insight

Overview

eMed Healthcare is a comprehensive digital healthcare platform that connects employees with medical professionals through telehealth consultations, prescription management, and health monitoring tools. It's designed to reduce healthcare costs for employers while improving access to quality care for employees.

Best For

Small to medium-sized businesses seeking comprehensive digital healthcare solutions

Pricing

Available upon request – Subscription-based model with tiered plans

Customers

Undisclosed

Pros
Seamless telehealth integration
Employees can connect with qualified medical professionals within minutes through video consultations, eliminating wait times and reducing absenteeism. I've spoken with HR managers who report over 40% reduction in sick days.
Comprehensive prescription management
The platform allows doctors to issue digital prescriptions that can be fulfilled at partner pharmacies or delivered to employees' homes. This end-to-end approach eliminates paperwork and streamlines the entire process.
Detailed analytics for employers
The admin dashboard provides valuable insights into usage patterns, common health issues, and ROI metrics without compromising individual employee privacy.
Cons
Limited mental health resource
While the platform offers basic mental health consultations, the depth of services doesn't match specialized mental health platforms.
Integration limitations with certain HRIS platforms
While eMed works seamlessly with major HR systems like Workday and BambooHR, integration with less common platforms can require additional development work or manual workarounds.
More Info

Key Features & Benefits

Virtual GP Consultations

What It Does

Provides on-demand video consultations with qualified general practitioners within an average waiting time of 10 minutes.

Why It Matters

Employees get immediate medical attention without taking time off work, reducing absenteeism and improving productivity.

Digital Prescription Management

What It Does

Enables doctors to issue electronic prescriptions that can be fulfilled at partner pharmacies or delivered directly to employees.

Why It Matters

Eliminates paper prescriptions and streamlines medication access, reducing the time employees spend managing health issues.

Health Tracking Dashboard

What It Does

It allows employees to monitor vital health metrics, schedule appointments, and access their medical history through a secure portal.

Why It Matters

Empowers employees to take control of their health journey while providing a comprehensive overview of their medical information in one place. This transforms scattered healthcare experiences into a cohesive, manageable system.

Employer Analytics Platform

What It Does

Provides anonymised, aggregated health data to help employers identify trends and optimise their wellness initiatives.

Why It Matters

Enables data-driven decisions about health benefits without compromising employee privacy. Having reviewed numerous analytics dashboards, eMed's stands out for balancing detailed insights with strict confidentiality protections.

Implementation & Support

Setup Process

Implementation process includes:

  • Initial platform configuration and branding
  • Employee data import and account setup
  • Admin training sessions
  • Employee onboarding communications and training
  • Phased rollout and adoption monitoring

Technical Requirements

  • Secure data transfer protocols for employee information
  • Stable internet connection for video consultations
  • Compatible web browsers (Chrome, Safari, Firefox, Edge)
  • Mobile devices running iOS 12+ or Android 8+ for app access

Support Options

  • Dedicated implementation manager during setup
  • UK-based customer service team available 8am-8pm weekdays
  • Comprehensive knowledge base and video tutorials

Alternatives

Other Virtual GP Vendors

Vendor

Description

Best For
Pricing
Customers
Key Features
Website
Profile
eMed Healthcare

eMed Healthcare (formerly Babylon Health UK) is a digital-first healthcare platform that offers 24/7 remote access to a variety of healthcare professionals.

Small to medium-sized businesses seeking comprehensive digital healthcare solutions

Available upon request – Subscription-based model with tiered plans

Undisclosed

  • ·  Virtual GP Consultations
  • ·  Digital Prescription Management
  • ·  Health Tracking Dashboard
  • ·  Employer Analytics Platform
Health Hero

Health Hero is a leading digital-first healthcare provider in Europe.

Mid-sized businesses and enterprises with distributed workforces

Starts at £4.95 per employee per month (custom pricing for enterprise)

Served over 30 million lives with customers including M&S, British Airways, Sainsbury's and UBS

  • ·  Primary Care Consultations
  • ·  Mental Health Support
  • ·  Specialist Referral Network
  • ·  Preventative Health Programs
Livi

Livi UK, is part of Kry, Europe’s largest digital-first healthcare provider.

Medium to large businesses seeking to reduce absenteeism and support employee wellbeing

Custom pricing based on organisation size and services selected

  • ·  Digital GP Consultations
  • ·  Prescription Services
  • ·  Health Assessments
  • ·  Employer Dashboard
Teladoc Health

Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience.

Mid-size to enterprise companies looking to reduce healthcare costs while improving access

Available upon request – Contact sales for a custom quote based on organisation size and needs

90 million care members

  • ·  Virtual Primary Care
  • ·  Second Medical Opinion Service
  • ·  Global Care Network