Categories  /  Virtual GP  /  Livi

Livi

Website
Information

About Livi

Livi UK, is part of Kry, Europe’s largest digital-first healthcare provider. They power healthcare systems at scale across Europe, supporting private and public providers to increase access to high-quality care. Livi provides fast, flexible, and high-quality healthcare for employees, helping to improve their health, happiness, and workplace performance. As the first digital healthcare provider rated "Outstanding" by the CQC, Livi integrates seamlessly with existing systems like EMIS and SystmOne, making it an ideal partner for businesses looking to enhance their employee wellbeing benefits.

Company Info
Social Media
LinkedIn  ·  Facebook  ·  Instagram
Year Founded
2018
Headquarters
London, United Kingdom
Company Size
501–1,000

Perkwise Insight

Overview

Livi is a digital healthcare provider that connects employees with licensed GPs through video consultations. Their employer programmes help businesses reduce absenteeism, boost productivity, and enhance their benefits package by providing fast, convenient access to quality healthcare services.

Best For

Medium to large businesses seeking to reduce absenteeism and support employee wellbeing

Pricing

Custom pricing based on organisation size and services selected

Pros
Fast access to medical care
Comprehensive care pathways
User-friendly platform
Cons
Limited mental health specialisation
More Info

Key Features & Benefits

Digital GP Consultations

What It Does

Provides video appointments with licensed GPs, usually available within minutes or hours rather than days.

Why It Matters

Employees can consult with doctors during lunch breaks or even from home while ill, reducing time away from work and accelerating recovery through prompt care.

Prescription Services

What It Does

Doctors can issue prescriptions digitally after consultations, which employees can collect from their nearest pharmacy.

Why It Matters

This streamlines the treatment process and improves medication adherence.

Health Assessments

What It Does

Provides digital health checks and preventative care guidance tailored to employee needs.

Why It Matters

This shifts healthcare from reactive to proactive, identifying potential health issues before they cause absence. This is particularly valuable for organsations concerned about long-term absence management.

Employer Dashboard

What It Does

Gives HR administrators visibility into usage patterns and potential health trends (with appropriate privacy controls).

Why It Matters

Enables data-driven decisions about employee wellbeing initiatives.

Implementation & Support

Setup Process

Implementation is refreshingly straightforward. Livi provides turnkey communication materials to announce the benefit to employees, and the mobile-first approach means minimal IT involvement.

Technical Requirements

Minimal. Employees need smartphones or computers with internet access. No special software installation is required for HR teams to administer the benefit.

Support Options

Livi provides dedicated account management for employers along with 24/7 technical support for employees using the service. Response times for support queries are generally excellent, with most issues resolved within hours rather than days.


Alternatives

Other Virtual GP Vendors

Vendor

Description

Best For
Pricing
Customers
Key Features
Website
Profile
Livi

Livi UK, is part of Kry, Europe’s largest digital-first healthcare provider.

Medium to large businesses seeking to reduce absenteeism and support employee wellbeing

Custom pricing based on organisation size and services selected

  • ·  Digital GP Consultations
  • ·  Prescription Services
  • ·  Health Assessments
  • ·  Employer Dashboard
eMed Healthcare

eMed Healthcare (formerly Babylon Health UK) is a digital-first healthcare platform that offers 24/7 remote access to a variety of healthcare professionals.

Small to medium-sized businesses seeking comprehensive digital healthcare solutions

Available upon request – Subscription-based model with tiered plans

Undisclosed

  • ·  Virtual GP Consultations
  • ·  Digital Prescription Management
  • ·  Health Tracking Dashboard
  • ·  Employer Analytics Platform
Health Hero

Health Hero is a leading digital-first healthcare provider in Europe.

Mid-sized businesses and enterprises with distributed workforces

Starts at £4.95 per employee per month (custom pricing for enterprise)

Served over 30 million lives with customers including M&S, British Airways, Sainsbury's and UBS

  • ·  Primary Care Consultations
  • ·  Mental Health Support
  • ·  Specialist Referral Network
  • ·  Preventative Health Programs
Teladoc Health

Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience.

Mid-size to enterprise companies looking to reduce healthcare costs while improving access

Available upon request – Contact sales for a custom quote based on organisation size and needs

90 million care members

  • ·  Virtual Primary Care
  • ·  Second Medical Opinion Service
  • ·  Global Care Network