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Benenden Health

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Information

About Benenden Health

Access to affordable healthcare services plus everyday wellbeing support, rewards and discounts.
Health Cash Plans
Company Info
Website
benenden.co.uk
Phone
+44-0808-304-0947
Contact
www.benenden.co.uk/contact-us/
Social Media
LinkedIn  ·  Instagram  ·  YouTube
Year Founded
1905
Headquarters
York, United Kingdom
Company Size
201–500

Perkwise Insight

Overview

Benenden Health is a not-for-profit healthcare provider offering an affordable alternative to traditional private medical insurance. It provides members with access to medical services, diagnostics, treatments, and wellbeing support through a membership model rather than an insurance policy. This means there are no exclusions for pre-existing conditions and no claims process—just a flat monthly fee per employee.

Best For

Small to medium-sized UK businesses seeking affordable healthcare benefits

Pricing

Pricing starts at £15.50 per employee per month.

Customers

Supports over 870,000+ members and over 1,200 businesses. Customers include easyJet, Parcel Force and Hastings Direct

Pros
No medical underwriting or exclusions
Benenden accepts all employees regardless of pre-existing conditions or medical history.
24/7 GP access
Employees can speak to a qualified GP anytime, reducing workplace absence and providing peace of mind.
Mental health support
The mental health helpline provides essential support in an area increasingly important to employees.
Cons
UK-only coverage
For businesses with international employees or frequent travelers, the UK-focused nature of services can be limiting.
Digital experience needs improvement
While functional, the online portal and app lack some of the polish and features of more tech-focused healthcare providers.
More Info

Key Features & Benefits

24/7 GP Helpline

What It Does

Provides unlimited access to qualified GPs via phone consultations at any time of day or night.

Why It Matters

Employees can get medical advice without waiting for NHS appointments, reducing absenteeism and providing peace of mind.

Mental Health Support

What It Does

Offers a dedicated mental health helpline staffed by qualified therapists and mental health nurses.

Why It Matters

Provides crucial early intervention for mental health issues, potentially preventing more serious conditions and extended absences. The confidential nature of the service means employees often seek help they might otherwise avoid.

Fast-Track Diagnosis

What It Does

Accelerates access to diagnostic consultations and tests when employees are facing potentially serious health conditions.

Why It Matters

Reduces the anxiety and uncertainty that comes with waiting for NHS diagnostic services, allowing employees to get answers quickly and begin appropriate treatment sooner.

Physiotherapy & Recovery

What It Does

Offers quick access to physiotherapy services for musculoskeletal issues.

Why It Matters

Musculoskeletal problems are among the leading causes of workplace absence. Fast access to physiotherapy can significantly reduce recovery times and prevent chronic conditions from developing.

Implementation & Support

Setup Process

The implementation process typically involves:

  • Initial consultation
  • Employee data submission (basic details only)
  • Welcome materials distribution
  • Portal access setup

Support Options

  • Dedicated account manager for business clients
  • UK-based customer service team available Monday-Friday, 8am-5pm
  • Email support with 24-hour response time commitment
  • Online resources and guides
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