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Westfield Health

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Information

About Westfield Health

Westfield Health is a leading provider of workplace wellbeing solutions, specializing in health cash plans and tailored services to enhance employees' mental, physical, and financial health. Established in 1919 as the Sheffield Hospitals Council, it has evolved into a pioneer in the health and wellbeing sector

Company Info
Social Media
LinkedIn  ·  X/Twitter  ·  YouTube
Year Founded
1919
Headquarters
Sheffield, United Kingdom
Company Size
201–500

Perkwise Insight

Overview

Westfield Health provides health cash plans and wellbeing programs designed to help employers support their workforce's physical and mental health. Their core offering reimburses employees for everyday health costs while providing access to various wellbeing services. It's designed to complement NHS services, not replace comprehensive private medical insurance.

Best For

Small to medium businesses seeking affordable, accessible health benefits.

Pricing

Starting from £6.52 per employee per month. Pricing packges vary for small businesses and corporates (200+ employees).

Customers

Over 8,000 employers in the UK including Corela, Fellowes, Sofology and O'Kane Group.

Pros
Flexible plan options
Their tiered approach allows businesses to select appropriate coverage levels, with the ability to mix and match benefits to create tailored packages.
Focus on preventative care
Outstanding customer service
Cons
Limited global coverage
Primarily UK-focused, making it less suitable for multinational companies needing consistent global benefits.
Fewer wellness integrations
Limited integration with popular fitness trackers and wellness apps compared to some competitors.
More Info

Key Features & Benefits

Mental Health Support

What It Does

Provides access to counselling services, 24/7 helplines, and mental health resources.

Why It Matters

With mental health issues being a leading cause of workplace absence, this comprehensive support helps employees address problems before they escalate, potentially saving businesses thousands in lost productivity.

Hospital Support

What It Does

Offers financial benefits for hospital stays, including cash payments for each night spent as an inpatient.

Why It Matters

This provides additional security during challenging times, helping to offset the indirect costs of hospitalisation that standard insurance doesn't cover, such as childcare or transportation for family members.

Virtual GP Service

What It Does

Provides unlimited access to GP consultations via phone or video, typically available 24/7.

Why It Matters

Enables employees to seek medical advice without taking time off work, increasing productivity while ensuring health issues are addressed promptly. 

Wellbeing Personal Assistant

What It Does

Offers personalised support for various life challenges, from finding childcare to eldercare advice.

Why It Matters

This unique service addresses the whole-life needs of employees, recognising that personal challenges impact workplace performance.

Implementation & Support

Setup Process

The implementation process is straightforward, with Westfield providing communication materials and support. 

Technical Requirements

Minimal technical requirements make implementation accessible for organisations of all sizes. The system works primarily through their online portal and optional mobile app, requiring no specialised software installation or IT infrastructure.

Support Options

Support is primarily UK-based through phone, email, and online chat during business hours. 

Reviews

Customer Reviews

“It is very easy to use the app to look for information on your account and to make claims. The claims are processed quickly so you are not waiting too long before receiving the money.”
Lesley
5
“Westfield helps me finance my general day-to-day healthcare, from dentistry, chiropody, eyecare and physio, as well as providing financial support when things go wrong.”
Simone
5
“I have had the misfortune of making several claims in the last year. All have been dealt with efficiently and without query. I am impressed with the service I have received.”
Mr Tyler
5
“Online claims are so easy to submit and you receive email confirmation to say that the claim is being processed. The money was in my bank within days.”
Loulou
5
“Felt quite anxious about the process but spoke to a couple of customer services people who really helped me through. The claim was handled professionally and dealt with quickly.”
Muriel
5

Alternatives

Other Health Cash Plans Vendors