Categories  /  Group Healthcare  /  Bupa

Bupa

Website
Information

About Bupa

Bupa for Business is the corporate and employer-focused division of Bupa UK that provides employee healthcare and wellbeing solutions. Their offerings include business health insurance, dental plans, health cash plans, wellbeing services and tailored corporate healthcare packages aimed at helping employers support employee health and productivity.

Company Info
Website
Social Media
LinkedIn  ·  YouTube  ·  X/Twitter  ·  Facebook  ·  Instagram
Year Founded
1947
Headquarters
London, United Kingdom
Company Size
10,000+

Perkwise Insight

Overview

Bupa was established in 1947 when seventeen British provident associations joined to provide healthcare for the general public. Today, it's Britain's largest private health insurer, serving over 60 million customers worldwide and 2.3 million in the UK alone. For businesses, Bupa offers two main health insurance products: Select for small businesses with 2-249 employees, and Corporate Select for larger organisations with 250+ staff. Unlike pure insurance providers, Bupa owns and operates its own hospitals, health clinics, and dental centres across the UK—think of it as having both the insurance policy and the healthcare infrastructure under one roof.

Best For

Mid-market to large businesses seeking comprehensive health cover with an extensive hospital network and strong mental health support

Pricing

Custom quote

Customers

60m+

Pros
Unrivalled Hospital Network
ccess ranges from 300+ hospitals on the Essentials list to 600+ on the Extended Choice list, and over 1,200 hospitals with the Extended Choice with Central London option.
Best-in-Class Mental Health Support
Integrated Healthcare Delivery
Cons
Premium Pricing
More Info

Key Features & Benefits

Direct Access to Specialists

What It Does

Employees can access certain specialists directly without going through their GP first—particularly useful for cancer concerns, mental health, and musculoskeletal issues.

Why It Matters

This cuts weeks off the diagnostic journey and for businesses, that means less anxiety-related absence and faster returns to work.

Mental Health as Standard

What It Does

Bupa includes therapist and psychiatric support in base policies.

Why It Matters

With one in four employees experiencing mental health issues annually, this isn't optional anymore. Having it as standard means employees actually use it without the stigma of asking for additional cover.

Growth+ Support for SMEs

What It Does

Small business customers get access to a dedicated Health and Wellbeing Consultant plus HR health and wellbeing policy templates through the Growth+ programme.

Why It Matters

This is a game-changer for smaller HR teams who don't have time to become benefits experts. You get ongoing strategic support, not just an annual renewal phone call.

Implementation & Support

Setup Process

  • Discovery call
  • Quote generation
  • Employee data collection
  • Policy activation
  • Employee communications 

Technical Requirements

  • No complex IT integration required
  • Employees need smartphones for optimal app experience (though web portal available)
  • HR team needs basic Excel capability for initial data upload
  • Email addresses required for all covered employees

Support Options

  • Dedicated account manager (Corporate customers)
  • Health and Wellbeing Consultant (SME Growth+ programme)
  • Phone support
  • Bupa Connect portal for policy management
Reviews

Customer Reviews

“So far so good — all the claims were quickly processed and I was kept informed throughout. Reimbursements so far agreed with expectations and the benefits brochure.”
Joanna M
5
“Stress free from start to finish. Very friendly and helpful, explained what was all covered and pre-authorisation came through very quickly.”
Amanda
5
“Asked for a video appointment with Physio to approve a request for physio treatment. Same day appointment was given. Good professional conversation. Received approval same day. Can't ask for more.”
MRG
5
“Securing a referral to a healthcare provider (osteopath) was seamless — a call to BUPA, quick authorisation, and I was seeing the specialist within days. Excellent service throughout.”
Laura D
5
“I was sent from one consultant to the next. Each time I called Bupa they were extremely helpful. Even when I had exceeded my annual allowance for consultants, they covered whatever they could, proactively.”
Desiree T.
5
“Bupa made it very easy for me to get treatment. Approvals were granted if not straight away within a couple of hours, choices of people to see were readily available, and everything went very smoothly.”
Rachel
5

Alternatives

Other Group Healthcare Vendors