Categories  /  Mental Health Support  /  Lumo Health

Lumo Health

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About Lumo Health

Lumo Health provides digital solutions for healthcare providers and employers to help monitor and improve patient/employee mental wellbeing through preventative strategies and personalised care plans.

Company Info
Website
Social Media
Year Founded
2021
Headquarters
London, United Kingdom
Company Size
11–50

Perkwise Insight

Overview

Lumo Health is a digital health platform focused on providing personalised mental health support for employees through a mobile app experience. Lumo has developed an AI-powered mental health assistant that helps individuals track their wellbeing, develop healthy habits, and access mental health resources. Lumo takes a preventative approach by combining daily check-ins, personalised recommendations, and evidence-based therapeutic techniques.

Best For

Small to mid-sized businesses looking to improve employee mental wellbeing and reduce healthcare costs

Pricing

Starts at £4 pepm plus additional costs for therapy

Customers

Customers include, Vestd, deVere and Cadro

Pros
AI-powered personalisation
Lumo's algorithms adapt to each user's unique needs and preferences, delivering increasingly relevant support over time.
Evidence-based methodology
Lumo's approach is grounded in clinical research and therapeutic techniques like CBT and ACT.
Comprehensive analytics
Cons
Limited enterprise customisation
Primarily app-based
More Info

Key Features & Benefits

AI-Powered Mental Health Assistant

What It Does

Provides personalised conversation-based mental health support through an AI coach that adapts to each user's needs, preferences, and progress.

Why It Matters

This approach makes mental health support accessible 24/7, removes the stigma of seeking help, and scales quality support to every employee regardless of location or schedule.

Evidence-Based Therapeutic Tools

What It Does

Delivers clinically-validated therapeutic exercises and techniques drawn from approaches like Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, and mindfulness practices.

Why It Matters

Employees gain access to the same techniques used by therapists, helping them develop resilience and coping skills.

Anonymous Wellbeing Analytics

What It Does

Provides HR teams with anonymised, aggregated data on workforce wellbeing trends, risk factors, and program engagement.

Why It Matters

These insights help organisations identify emerging wellbeing challenges, measure the impact of initiatives, and make data-driven decisions about benefits and policies.

Implementation & Support

Setup Process

The implementation process includes platform configuration, branding customisation, and integration with existing systems. Lumo provides a comprehensive launch kit with communication templates and strategies to drive adoption.

Technical Requirements

Lumo requires minimal technical infrastructure. Employees need only a smartphone (iOS or Android) to access the mobile app, while HR administrators can use the web-based dashboard from any modern browser.

Support Options

  • Dedicated customer success manager
  • Email and in-app support for administrators (typical response time under 4 hours)
  • 24/7 in-app support for end users
  • Comprehensive knowledge base and training resources
  • Quarterly business reviews for enterprise clients

Alternatives

Other Mental Health Support Vendors