About Talkspace
Talkspace provides online mental health services through a subscription model, connecting clients with licensed therapists. The platform offers various communication methods, including messaging, live video, and audio sessions.
Perkwise Insight
Talkspace is a comprehensive digital mental health platform that connects employees with licensed therapists and psychiatrists through secure messaging, live video, audio, and chat services. For employers, Talkspace offers a turnkey solution that addresses employee mental health needs while providing valuable workforce insights and measuring ROI through detailed analytics.
Companies with a minimum 25 employees with remote or distributed workforces
Starts at $20 pepm
Undisclosed
Key Features & Benefits
Messaging Therapy
Employees can send unlimited text, audio, and video messages to their dedicated therapist.
This asynchronous option allows employees to process thoughts at their own pace and communicate when it's convenient, removing the scheduling barriers that often prevent people from seeking help.
Psychiatry Services
Connects employees with licensed psychiatrists who can diagnose conditions and prescribe medications when appropriate.
Offers a complete mental health solution under one platform, eliminating the need for separate benefits and reducing barriers to specialised care.
Employer Dashboard & Analytics
Provides detailed utilisation metrics, engagement data, and anonymised clinical outcomes while maintaining strict confidentiality.
Enables HR teams to measure impact, identify workforce trends, and demonstrate ROI – something that's been notoriously difficult with traditional mental health benefits.
Implementation & Support
Setup Process
The implementation process includes customising the employer portal, setting up SSO integration if desired, developing communication plans, and training HR administrators.
Technical Requirements
Integration is straightforward, with options ranging from simple access codes to full SSO integration. The platform is accessible via web browsers and native mobile apps for iOS and Android. For companies with stricter security requirements, Talkspace offers SAML 2.0 integration and meets SOC 2 Type II, HIPAA, and other security standards.
Support Options
Employers receive dedicated account management with quarterly business reviews. Employees have access to 24/7 technical support via in-app messaging, email, and phone.