About MetLife
MetLife provides employee benefits and workplace wellbeing solutions designed to help organisations support, protect, and retain their workforce. Their offerings include group protection products such as Group Life and Group Income Protection, alongside wellbeing services like virtual GP access, bereavement support, early intervention and health-focused services tailored for employers.
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Perkwise Insight
MetLife UK is the British arm of MetLife, Inc., one of the world's largest life insurance companies serving over 90 million customers across 60+ countries. In the UK market since 2007, MetLife specialises in employee benefits and individual protection solutions designed to support workplace wellbeing and help businesses build healthier, more productive workforces. The company focuses on group life insurance, group income protection, and individual accident and illness cover – all with an emphasis on early intervention rather than just paying out claims.
Mid-Large sized companies
Custom quote
90m
Key Features & Benefits
Group Income Protection with Early Intervention
Provides monthly income replacement for employees unable to work due to long-term illness or injury, combined with proactive rehabilitation services and clinical pathways.
MetLife's early intervention team jumps in quickly with physiotherapy, mental health support, and occupational health assessments.
Virtual GP Service
Employees and their immediate family members get unlimited 24/7 access to UK-registered GPs via phone or video consultation, with private prescriptions where clinically appropriate.
Employees can get same-day medical advice that keeps small health concerns from escalating. It's particularly valuable for shift workers, remote teams, or anyone who struggles with standard 9-5 surgery hours.
Clinical Pathways and Rehabilitation Support
Fast-tracked access to specialists including physiotherapists, mental health professionals, and occupational health experts who work with employees on structured recovery plans.
This is where MetLife differentiates itself from basic income protection. MetLife's proactive rehabilitation approach can help reduces claim duration.
Group Life Insurance with Flexible Benefits
Provides a lump sum payment to employees' families in the event of death, typically 2-4 times annual salary, with optional add-ons including critical illness cover and terminal illness acceleration.
Beyond the death benefit itself, Group Life serves as the foundation of your employee benefits package. MetLife's flexible approach lets you offer different levels of cover to different employee categories, making it easier to provide meaningful protection within budget constraints.
Implementation & Support
Setup Process
- Initial consultation with your financial adviser
- Quote generation and proposal review
- Policy customisation and benefit structure design
- Employee data submission and underwriting
- Policy activation and employee communication
Technical Requirements
- Employee census data (names, dates of birth, salaries, job roles)
- Current absence data for group income protection quotes
- Details of existing employee benefit provisions
- HR system integration capabilities (for ongoing data feeds)
- Communication channels for employee launch (email, intranet access)
Support Options
- Dedicated account managers for group schemes
- Customer service line
- Claims support: Dedicated claims team with online portal access
- Email support: Available for less urgent queries
- Adviser support: Technical teams for intermediaries with enhanced resources