Categories  /  Group Risk  /  Unum

Unum

Website
Information

About Unum

Unum UK is a specialist employee benefits and group protection provider offering workplace insurance and wellbeing solutions to UK employers. Their products include Group Income Protection, Group Life Insurance, Group Critical Illness cover, health cash plans, dental and optical cover, and a suite of health and wellbeing support tools designed to protect employees and help businesses manage absence and retention.

Company Info
Website
Phone
Social Media
LinkedIn  ·  YouTube
Year Founded
1848
Headquarters
Chattanooga, TN, United States
Company Size
10,000+

Perkwise Insight

Overview

Unum is a specialist employee benefits provider focusing on group protection products-essentially insurance that helps employers financially protect their workforce during life's difficult moments. Unlike health cash plans that reimburse routine healthcare costs, Unum provides substantial financial protection when employees face serious illness, injury, or death.

Best For

SME-Mid sized companies seeking comprehensive group protection

Pricing

Custom quote

Customers

180k companies with 45m employees under protection

Pros
Help@hand app
Help@hand provides 24/7 access to remote GPs, mental health counsellors, physiotherapy, and a full Employee Assistance Programme.
Strong rehabilitation focus for income protection
Mental Health Pathway for early intervention
Extensive employer communication toolkit
Cons
Dental insurance receives consistently poor reviews
More Info

Key Features & Benefits

Help@hand Wellbeing App

What It Does

Provides employees and their families with 24/7 access to remote GPs, mental health support, physiotherapy assessments, Employee Assistance Programme (EAP), legal and financial advice, health trackers, and discount schemes.

Why It Matters

This transforms group protection from reactive insurance into proactive wellbeing support. Employees can address health concerns immediately without waiting weeks for NHS appointments or taking time off work. The mental health support is particularly valuable given that stress, anxiety, and depression account for more days lost than any other health condition

Vocational Rehabilitation Support

What It Does

Dedicated rehabilitation consultants assess individual employee needs and create tailored return-to-work pathways, including phased returns, workplace adjustments, retraining, and ongoing support.

Why It Matters

For employers, this means shorter absence periods. For employees, it means expert support navigating a difficult return.

UnumSync Employer Portal

What It Does

A centralised online portal providing HR teams with everyday support tools, policy management, claims tracking, smart insights from absence data, and access to all communication materials.

Why It Matters

Group protection administration can be messy—tracking who's covered, managing claims and understanding your absence patterns. UnumSync brings it all together in one place. The analytics help HR teams spot trends and intervene proactively.

Implementation & Support

Setup Process

  • Initial needs assessment and quote:
  • Medical underwriting (if required)
  • Policy documentation and setup
  • Employee onboarding and communication

Technical Requirements

  • Employee data (names, DOBs, salaries, job roles)
  • Payroll integration for premium deduction (or direct payment arrangements)
  • Internet access for employer portal and employee app
  • Communication channels to promote benefits to staff

Support Options

  • Dedicated account management for larger schemes
  • UnumSync portal for self-service
  • Absence helpline for quick queries
  • Wellbeing Ready sessions (30-minute monthly webinars)
  • Training and workshops for HR and line managers

Alternatives

Other Group Risk Vendors