Categories  /  Flexible Benefits  /  Ben

Ben

Website
Information

About Ben

Ben is the world's first intelligent benefits platform, bringing innovation, flexibility, and automation to an industry ready for transformation. Their AI-powered platform simplifies global benefits management for companies like Mondelez, Pleo, Itsu, Trainline and HSBC. 

Flexible Benefits
Company Info
Website
thanksben.com
Phone
+44-20-4538-1407
Contact
support@thanksben.com
Social Media
LinkedIn  ·  X/Twitter
Year Founded
2019
Headquarters
London, United Kingdom
Company Size
51–200

Perkwise Insight

Overview

Ben is a comprehensive employee benefits platform that enables companies to design, manage, and scale personalised benefits programs across multiple countries. The platform combines an employee-facing marketplace with powerful administrative tools to simplify global benefits management while offering employees meaningful choice.

Best For

Scaling businesses looking for global benefits and flexibility.

Pricing

Not listed on the website, get in touch with their team for more information. They offer three packages based on employee size: Essentials (250-750), Scale (751-5,000) and Enterprise (5,000+)

Customers

Itsu, Pleo, Zalando, Octopus Energy and Thriva

Pros
Global coverage
Ben supports benefits across 60+ countries with localised compliance built-in
Flexible benefit options
Ben lets companies offer personalised benefits that employees can mix and match according to their needs.
Seamless payroll reconciliation
Ben automatically generates payroll reports that integrate with common payroll systems, saving HR teams hours of manual reconciliation work each month.
Cons
Setup complexity
The initial implementation requires thoughtful benefits design and configuration, which might be overwhelming for smaller companies without dedicated HR resources.
Advanced analytics require higher tiers
Some of the more sophisticated reporting features are only available on premium plans.
More Info

Key Features & Benefits

Flexible Spending Allowance

What It Does

Provides employees with a dedicated spending account they can use across a marketplace of benefits, allowing them to allocate their benefits budget according to individual priorities.

Why It Matters

This approach dramatically increases benefits engagement by giving employees meaningful choice. 

Global Benefits Management

What It Does

Provides employees with a dedicated spending account they can use across a marketplace of benefits, allowing them to allocate their benefits budget according to individual priorities.

Why It Matters

This approach dramatically increases benefits engagement by giving employees meaningful choice. 

Benefits Marketplace

What It Does

Curates a wide range of benefits options including health insurance, mental wellbeing services, financial planning, professional development, and lifestyle perks.

Why It Matters

The marketplace approach means companies don't need to negotiate with dozens of individual providers, while employees get a "benefits shopping" experience that feels more like using a modern consumer app than traditional corporate benefits.

Reporting, Analytics & Payroll

What It Does

Get a full view of your company’s benefits spending and employee usage.

Why It Matters

This allows you to understand benefits engagement across your whole workforce and make better decisions about what to invest in.

Implementation & Support

Setup Process

The implementation process includes benefits strategy consultation, platform configuration, employee communications planning, and launch support. For companies replacing existing benefits, Ben offers a managed transition approach to minimise disruption.

Technical Requirements

As a cloud-based SaaS platform, Ben requires no special technical infrastructure beyond standard web browsers. The platform offers single sign-on (SSO) capabilities for companies using identity management systems like Okta or Google Workspace.

Support Options

Ben provides multi-channel support including:

  • Dedicated Customer Success Manager for all clients
  • Email and chat support for administrators
  • In-app help resources for employees
  • Regular product webinars and training sessions

Customer Reviews

“The platform is incredibly easy to use and I like that you have complete flexibility to pick the benefits you want. On top of that the team at ben are great 10/10 for customer support. I also love the new apple pay feature”
Robert L  ·  CX Specialist  ·  Source: g2.com
5
“As a new employee with a company that uses Ben, I've been delighted by it. When we have team meals or other perks, instead of having to submit a separate expense, it's like we all have a company card. You can spend on it and ditch spending time expensing a receipt. It's also convenient for tracking roll over benefits and has an easy to use dashboard. Auto reminders about expiring benefits are clutch so you don't forget about use it or lose it money.”
Elizabeth  ·  Executive Assistant  ·  Source: capterra.co.uk
0
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