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Zest

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Information

About Zest

Zest is a next-generation employee benefits platform designed to simplify the management of employee benefits for organisations. It offers a comprehensive solution that enhances employee engagement, reduces administrative burdens, and provides a flexible approach to benefits management.

Flexible Benefits
Company Info
Website
zestbenefits.com
Phone
+44-0845-372-6644
Contact
www.zestbenefits.com/contact/
Social Media
LinkedIn
Year Founded
2004
Headquarters
Leatherhead, United Kingdom
Company Size
51–200
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Perkwise Insight

Overview

Zest Benefits is a cloud-based employee benefits platform that helps UK businesses create, manage, and communicate personalised benefits programs. It combines benefits administration with engagement tools to increase employee appreciation and utilisation of company perks.

Best For

Small to medium-sized UK businesses looking to modernise their benefits offering.

Pricing

Zest does not list pricing on its website. They have three packages: Standard, Advanced and Enterprise. 

Customers

Over 500 customers including Hargreaves Landsdown, Zoopla, Travis Perkins and Taylor Wimpey.

Pros
Exceptional user experience
The platform features one of the most intuitive interfaces in benefits software.
Flexible benefits marketplace
Zest offers an impressive range of benefits options that can be tailored to diverse workforces. Their marketplace includes everything from traditional insurance products to lifestyle perks that appeal to younger employees.
Strong engagement tools
The platform includes excellent communication features that help drive awareness and utilisation.
UK-focused compliance
Zest has a main focus on UK benefits regulations and tax implications. This specialisation means they handle salary sacrifice arrangements and Benefits in Kind (BIK) reporting particularly well.
Cons
Limited global capabilities
While excellent for UK companies, Zest isn't ideal for organisations needing multinational benefits administration.
More Info

Key Features & Benefits

Employee Benefits Portal

What It Does

Provides a personalised, mobile-friendly marketplace where employees can view, select, and manage their benefits.

Why It Matters

The intuitive interface dramatically increases employee engagement with benefits programs. 

Flexible Benefits Administration

What It Does

Allows HR teams to configure custom benefits packages with various funding models (employer-paid, salary sacrifice, voluntary, etc.).

Why It Matters

Companies can create more personalised offerings that appeal to diverse workforces while maintaining budget control.

Total Reward Statements

What It Does

Generates comprehensive statements showing employees the full value of their compensation and benefits package.

Why It Matters

By clearly visualising the "hidden paycheck," employees gain a better appreciation of their total rewards. I've consistently seen this feature cited as transformative in helping staff understand the true value of their benefits.

Benefits Analytics Dashboard

What It Does

Provides real-time insights into benefits usage, costs, and trends across the organisation.

Why It Matters

HR teams can make data-driven decisions about their benefits strategy, identifying underutilised offerings and optimising spend.

Implementation & Support

Setup Process

Implementation includes data integration, benefits configuration, and testing before launch. 

Technical Requirements

As a cloud-based solution, Zest requires minimal technical infrastructure. The platform works with any modern web browser and offers mobile apps for iOS and Android. Integration capabilities exist for major HRIS systems including Workday, BambooHR, and ADP.

Support Options

  • Dedicated customer success manager
  • Email and phone support during UK business hours
  • Online knowledge base and training resources
Reviews

Customer Reviews

“The software has enabled us to consolidate management of all our employee benefits and also encouraged us to look for more. We already had benefits in place and wanted to manage them better, so this works perfectly for us.”
Adam
5
“It has transformed how we manage our employee benefits. All the processes we previously had to do manually have been automated and the platform is compatible with all the benefits we need. It now takes a fraction of the time to administer and is so simple and easy to use.”
Ed
“This software is relatively user friendly, easy to manage and the display is easy to understand for employees. It does not have performance issues and the customer service team is quick at responding and dealing with queries.”
Justyna H.
5
“The ability to implement an online benefits solution for our clients in a matter of days, not weeks, is really important as it allows us to scale up our business whilst managing cost. The user journey is simple and the technical support from the Zest team is excellent.”
Andy R.  ·  Employee Benefits Director
5
“Overall, very impressed with our Zest experience and we will continue to use this benefits platform for the foreseeable. The attention to detail and customisation is impressive. The software helps minimise payroll errors and the customer service team is always quick and effective.”
Kathryn A.
5
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