Categories  /  Flexible Benefits  /  Reward Gateway

Reward Gateway

Website
Information

About Reward Gateway

Reward Gateway is an employee experience platform designed to help companies attract, engage, and retain employees by offering a suite of tools, including flexible benefits, employee recognition, rewards, communications, surveys, and well-being programs.

Company Info
Social Media
LinkedIn  ·  X/Twitter  ·  YouTube  ·  Instagram
Year Founded
2006
Headquarters
London, United Kingdom
Company Size
1,001–5,000

Perkwise Insight

Overview

Reward Gateway is an employee engagement platform that brings together recognition, rewards, discounts, communications, surveys, and wellbeing tools in one centralised hub. It's designed to help HR teams create a more connected, appreciated, and engaged workforce through a customisable digital experience.

 

Best for: Mid-sized businesses seeking an all-in-one employee engagement platform

 

Pricing: Starts at £8 per employee per month for companies with less than 100 employees. Tailored pricing and customisation packages are available for companies with over 100 employees. 

 

Customers: Over 6,000 customers worldwide including Samsung, Deloitte, M&S and Charles Tyrwhitt

Best For

Mid-sized businesses seeking an all-in-one employee engagement platform

Pricing

Starts at £8 per employee per month for companies with less than 100 employees. Tailored pricing and customisation packages are available for companies with over 100 employees.

Customers

Over 6,000 customers worldwide including Samsung, Deloitte, M&S and Charles Tyrwhitt

Pros
All-in-one solution
Combines recognition, rewards, discounts, communications, and wellbeing in one platform, eliminating the need for multiple vendors.
Customisable employee experience
The platform can be fully branded to match your company identity, creating a seamless experience that feels like an extension of your culture rather than a third-party tool.
Discount program
Their SmartSpending™ feature offers genuine employee savings across thousands of retailers.
Cons
Implementation complexity
Setting up the full suite of features requires substantial HR time investment and change management.
More Info

Key Features & Benefits

Employee Recognition

What It Does

Enables peer-to-peer and manager recognition through a social wall, eCards, nominations, and awards with monetary or non-monetary value.

Why It Matters

Creates a culture of appreciation that research shows directly impacts retention and engagement. The public nature of recognition amplifies its effect throughout the organisation.

SmartSpending™ App

What It Does

Provides exclusive employee discounts at thousands of retailers, both online and in-store, through instant vouchers, cashback, and reloadable cards.

Why It Matters

Extends employees' purchasing power and creates tangible daily value, particularly valuable during economic uncertainty. 

Powerful communication tools

What It Does

Internal communications platform with blogs, surveys, and targeted messaging to specific employee segments.

Why It Matters

Consolidates engagement communications in one platform, increasing the visibility of initiatives and reducing the "noise" of multiple systems.

Wellbeing Center

What It Does

Provides resources, challenges, and tools focused on financial, physical, and mental wellbeing.

Why It Matters

Addresses the full spectrum of employee wellbeing needs in one location, supporting organisations' holistic approach to employee care beyond traditional benefits.

Implementation & Support

Setup Process

Typical implementation includes branding customisation, system configuration, admin training, and communication planning. 

Technical Requirements

Reward Gateway is cloud-based, requiring no special hardware beyond internet-connected devices. The platform works on desktop and mobile devices through responsive design and dedicated apps. Single sign-on capabilities are available for seamless employee access, though some custom integrations may require IT involvement.

Support Options

  • Dedicated Client Success Manager for strategic guidance
  • Technical support via chat, email, and phone during business hours
  • Comprehensive knowledge base and implementation resources
  • Regular check-ins and quarterly business reviews for larger clients

Customer Reviews

“I like the ability to give real time meaningful rewards for employees. The huge catalog of rewards makes it an easy option for helping management show appreciation for hard work and collaboration.”
Rus  ·   ·  Source: g2.com
5
“Reward Gateway has been a mainstay of our benefit offering for a number of years. It's flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have.”
Simon  ·  Head of Group Benefits  ·  Source: capterra.co.uk
4

Alternatives

Other Flexible Benefits Vendors

Vendor

Description

Best For
Pricing
Customers
Key Features
Website
Profile
Reward Gateway

An employee experience platform including flexible benefits, employee recognition, rewards, communications, surveys, and well-being programs.

Mid-sized businesses seeking an all-in-one employee engagement platform

Starts at £8 per employee per month for companies with less than 100 employees. Tailored pricing and customisation packages are available for companies with over 100 employees.

Over 6,000 customers worldwide including Samsung, Deloitte, M&S and Charles Tyrwhitt

  • ·  Employee Recognition
  • ·  SmartSpending™ App
  • ·  Powerful communication tools
  • ·  Wellbeing Center
Ben

Ben is a comprehensive employee benefits platform that enables companies to design, manage, and scale personalised benefits programs across multiple countries.

Scaling businesses looking for global benefits and flexibility.

Not listed on the website, get in touch with their team for more information. They offer three packages based on employee size: Essentials (250-750), Scale (751-5,000) and Enterprise (5,000+)

Itsu, Pleo, Zalando, Octopus Energy and Thriva

  • ·  Flexible Spending Allowance
  • ·  Global Benefits Management
  • ·  Benefits Marketplace
  • ·  Reporting, Analytics & Payroll
Benifex

A flexible benefits platform that helps employers provide tailored employee benefits, wellbeing solutions, and engagement tools.

Mid-market and enterprise companies seeking global and personalised benefits

Different pricing options are available, reach out to their team to learn more.

Over 3,000 customers including Salesforce, BT, M&S, Budweiser and Microsoft.

  • ·  Benefits Administration Hub
  • ·  Employee Engagement Portal
  • ·  Benefits Marketplace
  • ·  Advanced Analytics Suite
Happl

Personalised benefits for employees to choose what’s right for them, and tools for managers to engage their teams.

Scaling companies with remote or hybrid teams.

Pricing is not listed. There are two tiers, Premium and Enterprise,

Google, NatWest Bank, The Metropolitan Police

  • ·  Employee Benefits Marketplace
  • ·  Personalised Employee Portal
  • ·  Analytics Dashboard
Perkbox

An all-in-one employee benefits and rewards platform offering perks, discounts, and wellbeing resources to improve employee engagement and satisfaction.

Small to medium-sized businesses looking to boost employee engagement and retention

Differs depending on company size. Contact Perkbox for more information

Over 3,500 businesses including Bosch, Muji, Flight Centre and Schuh

  • ·  Global Perks and Discounts
  • ·  Recognition and Rewards
  • ·  Wellbeing Platform
  • ·  Insights Dashboard
  • ·  Celebration Hub
Zest

A next-generation benefits platform offering a comprehensive solution that enhances employee engagement, reduces administrative burdens, and provides a flexible approach to benefits management.

Small to medium-sized UK businesses looking to modernise their benefits offering.

Zest does not list pricing on its website. They have three packages: Standard, Advanced and Enterprise. 

Over 500 customers including Hargreaves Landsdown, Zoopla, Travis Perkins and Taylor Wimpey.

  • ·  Employee Benefits Portal
  • ·  Flexible Benefits Administration
  • ·  Total Reward Statements
  • ·  Benefits Analytics Dashboard