About CiC
CiC has over 35 years’ experience working with hundreds of organisations to create wellbeing programmes, helping them to manage psychological risk and resolve issues such as absence, retention and poor collaboration and create a more engaged workforce who can flourish in their roles. They provide services including Employee Assistance Programmes, individual and group counselling, management support, training, peer support programmes and are experts in trauma counselling, providing support to teams in challenging environments across the globe.
Perkwise Insight
CiC is a comprehensive Employee Assistance Program (EAP) and wellbeing services provider that offers confidential counselling, mental health support, manager assistance, and workplace wellbeing solutions. Their services are designed to support employee mental health while providing organisations with the tools to create psychologically safe workplaces.
Medium to large organisations with diverse workforces.
Not listed, contact for more information.
Undisclosed
Key Features & Benefits
Confidential Counselling Services
Provides employees with access to qualified counsellors and mental health professionals through various channels.
Gives employees a safe space to address personal or work-related issues before they escalate, reducing absence and improving productivity.
Critical Incident Response
Delivers rapid psychological support following traumatic workplace events (accidents, deaths, restructuring, etc.).
Helps organisations and employees navigate crisis situations with expert guidance, minimising psychological impact and supporting faster recovery.
Manager Support Line
Offers dedicated guidance for managers dealing with complex employee situations.
Equips leaders with expert advice on handling sensitive wellbeing issues, improving management capability and confidence.
Wellbeing Portal
Provides access to self-help resources, articles, webinars, and tools covering various wellbeing topics.
Empowers employees to proactively manage their wellbeing with 24/7 access to quality resources.
Implementation & Support
Setup Process
Implementation includes customisation of materials, portal setup, and communications planning. CiC's thorough approach ensures the service is properly tailored to organisational needs.
Technical Requirements
Minimal technical requirements for basic EAP services. The wellbeing portal requires standard web browsers, and no special technical infrastructure is needed. For organizations seeking HRIS integration, some API capabilities are available, though more limited than some tech-forward competitors.
Support Options
CiC offers dedicated account management with regular service reviews. Their support is consistently rated highly by clients, with responsive assistance available via phone, email, and scheduled meetings.
Description
Providing EAP and a wide range of wellbeing services, including mental health support, legal advice, and financial counselling.
Medium to large organisations with diverse workforces.
Not listed, contact for more information.
Undisclosed
- · Confidential Counselling Services
- · Critical Incident Response
- · Manager Support Line
- · Wellbeing Portal
Providing EAP and a wide range of wellbeing services, including mental health support, legal advice, and financial counselling.
Medium to large organisations with diverse workforces.
Not listed, contact for more information.
Undisclosed
- · Confidential Counselling Services
- · Critical Incident Response
- · Manager Support Line
- · Wellbeing Portal
A global leader in EAP and wellbeing solutions, offering a variety of support services for mental health, work-life balance, and employee wellness.
Mid-sized to enterprise organisations seeking comprehensive EAP and wellbeing solutions.
Not listed, contact for more information
Over 75,000 customers worldwide including 40% of the Fortune 500. Customers include Nvida, Sanofi, Aecom and Hyatt.
- · GuidanceResources® EAP
- · Personalised Well-Being Coaching
- · Integrated Wellness Portal
Supplier of occupational health services and healthcare professionals to safeguard the health and wellbeing of your workforce.
Companies within the global energy sector.
Not listed, contact for more information.
Undisclosed
- · Customised Health Surveillance Programs
- · Pre-employment Health Screenings
- · Absence Management Services
- · Mental Health Support
PAM Wellness offer proactive & preventative health & wellbeing solutions, neurodiversity solutions and corporate health screening to support employees and organisations.
Medium to large UK businesses seeking comprehensive employee wellbeing support.
Not listed, contact for more information.
Undisclosed
- · Clinical EAP Services
- · Wellbeing App & Resources
- · Manager Support & Training
- · Critical Incident Support
Provides clinical services and tech infrastructure for immediate, direct access to a full spectrum of personalised care.
Mid-sized businesses and enterprises with distributed workforces
Not listed, contact for more information. Offers three tiers; Wellbeing Essentials, Mental Health Plus and Total Mental Health.
Over 2,000 companies including Aldi, Primark and the University of Bath
- · Mental Health Support
- · Digital Wellbeing Platform
- · Health Coaching
- · Wellbeing Analytics
A global provider of employee assistance programs and health services, focusing on mental health and well-being.
Mid-size companies and enterprises seeking comprehensive health and wellbeing solutions
Not listed, contact for more information
Undisclosed
- · Global Employee Assistance Program (EAP)
- · Digital Mental Health Platform
- · Wellbeing Assessment & Personalised Content
- · HR Analytics & Reporting
Offers a comprehensive range of health services, including EAPs, mental health support, and workplace wellness programs for organisations.
SME and Mid-sized UK businesses focused on comprehensive mental health support.
Not listed, contact for more information.
Over 750 organisations and 2.5 million individuals.
- · Mental Health Support
- · Structured Counselling Sessions
- · Manager Support Line
- · Comprehensive Reporting
Provides tailored EAPs and wellbeing programs designed to support employees' mental, physical, and emotional health.
UK-based SMEs looking for comprehensive employee wellbeing support.
Not listed on their website but they have two pricing packages: Essential and Premier with flexible 12-month contracts.
Over 850 customers including DAZN, Camira and Age UK.
- · 24/7 Counselling and advice helpline
- · Wellbeing Portal
- · Manager Support Line
- · Utilisation Analytics
Provides EAP services, work-life solutions, and wellbeing programs to help organisations manage employee stress and improve mental health.
Enterprise companies with global workforces.
Not listed on website, contact Workplace options for more information.
Workplace options supports over 127,000 companies including 50% of the Fortune 500.
- · Global EAP Services
- · Work-Life Services
- · Wellness Coaching
- · Critical Incident Response