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Vita Health Group

Website
Information

About Vita Health Group

Vita Health Group is a leading UK healthcare provider of physical and mental health solutions.  They work in partnership with the NHS to provide mental and physical health services and work with the UK’s largest companies to help support their workforce.

EAP
Company Info
Website
vitahealthgroup.co.uk
Phone
+44-(0)-20-7300-7969
Contact
enquiries@vhg.co.uk
Social Media
LinkedIn  ·  X/Twitter  ·  Facebook
Year Founded
2006
Headquarters
London, United Kingdom
Company Size
501–1,000

Perkwise Insight

Overview

Vita Health Group provides a comprehensive Employee Assistance Programme (EAP) designed to support employee mental health and wellbeing through counselling, digital resources, and management support. Their EAP combines traditional support elements with specialised mental health services, reflecting their broader expertise in healthcare provision.

Best For

SME and Mid-sized UK businesses focused on comprehensive mental health support.

Pricing

Not listed, contact for more information.

Customers

Over 750 organisations and 2.5 million individuals.

Pros
Blended service delivery model
Their combination of digital tools, telephone support, and face-to-face interventions provides flexibility to match employee preferences. This hybrid approach typically results in higher utilisation rates than purely digital or traditional programs.
Tailored implementation approaches
Vita Health customises their EAP to align with existing wellbeing strategies. This consultative approach means you're getting solutions that address your specific workforce challenges rather than generic support.
Cons
Limited global coverage
More Info

Key Features & Benefits

Mental Health Support

What It Does

Provides 24/7 access to qualified counsellors via telephone, with escalation pathways for more serious concerns.

Why It Matters

Immediate support can prevent mental health issues from worsening and shows employees their wellbeing is valued, ultimately reducing absence and improving productivity. 

Structured Counselling Sessions

What It Does

Offers sessions of structured counselling, delivered by BACP-accredited professionals via telephone, video, or face-to-face formats.

Why It Matters

Evidence-based therapeutic interventions help employees address specific issues like anxiety, depression, or relationship problems. This depth of support goes beyond the superficial check-ins offered by some EAPs and can lead to lasting behavioural change.

Manager Support Line

What It Does

Provides specialised guidance for managers dealing with employee wellbeing challenges.

Why It Matters

Equips leaders with the tools and confidence to support their teams effectively, creating a more supportive work environment.

Comprehensive Reporting

What It Does

Delivers anonymised utilisation data, trending issues, and ROI calculations through regular reports.

Why It Matters

Helps organisations measure impact, identify emerging wellbeing concerns, and continuously improve their wellbeing strategy. This data-driven approach transforms the EAP from a tick-box benefit into a strategic tool for workplace improvement.

Implementation & Support

Setup Process

The implementation process includes planning, communication collateral development and manager training sessions.

Technical Requirements

Minimal technical requirements for core services, as telephone counselling requires no special infrastructure. For digital portal access, standard web browsers and internet connections are sufficient. This accessibility means even organisations with limited tech resources can implement the service effectively.

Support Options

Dedicated account managers provide ongoing support through quarterly review meetings, regular check-ins, and responsive email/phone assistance. The support structure is particularly strong, with clients reporting exceptionally responsive service compared to larger EAP providers.

Alternatives

Other EAP Vendors