Categories  /  EAP  /  ComPsych

ComPsych

Website
Information

About ComPsych

ComPsych® Corporation, the world’s largest provider of employee mental health services, supports over 163 million people in 200 countries through its GuidanceResources® platform. It integrates behavioral health, absence management, and wellness programs to help employees navigate personal and professional challenges.

Company Info
Website
Social Media
Year Founded
1984
Headquarters
Chicago, United States
Company Size
1,001–5,000

Perkwise Insight

Overview

ComPsych is the world's largest provider of employee assistance programs (EAPs), offering comprehensive behavioural health and wellbeing services designed to support employees through personal and work-related challenges. Their flagship product, GuidanceResources®, combines traditional EAP services with work-life balance solutions, legal support, financial guidance, and wellness resources in a single integrated platform.

Best For

Mid-sized to enterprise organisations seeking comprehensive EAP and wellbeing solutions.

Pricing

Not listed, contact for more information

Customers

Over 75,000 customers worldwide including 40% of the Fortune 500. Customers include Nvida, Sanofi, Aecom and Hyatt.

Pros
Global reach and infrastructure
ComPsych operates in over 200+ countries with localised support, making it ideal for multinational companies wanting consistent EAP services worldwide.
Comprehensive service offering
Beyond traditional counselling, ComPsych provides legal assistance, financial guidance, work-life services, and wellness programs in one integrated package.
Robust reporting capabilities
The detailed utilisation reports provide valuable insights into program usage without compromising confidentiality.
Cons
Premium pricing
Implementation complexity
More Info

Key Features & Benefits

GuidanceResources® EAP

What It Does

Provides confidential access to professional counsellors for mental health support, offering short-term counselling and referrals for ongoing care.

Why It Matters

Employees receive timely mental health support, reducing absenteeism and improving productivity while potentially preventing more serious issues from developing.

Personalised Well-Being Coaching

What It Does

Unlimited, one-on-one well-being coaching with certified in-house ComPsych coaches that address a wide variety of socio-emotional issues such as burnout, stress, and resiliency, and physical issues like exercise, nutrition, and sleep.

Why It Matters

Employees receive timely mental health support, reducing absenteeism and improving productivity while potentially preventing more serious issues from developing.

Integrated Wellness Portal

What It Does

Customised online portal and mobile app that centralises access to all wellness program components, including health assessments, incentive trackers, expert resources, and self-guided programs.

Why It Matters

By consolidating wellness tools in one accessible platform, employees can more easily track their progress, stay engaged with their health goals, and access expert support, leading to improved well-being and sustained participation in wellness initiatives.

Implementation & Support

Setup Process

Implementation depends on organisational complexity and selected services. The process involves:

  • Initial discovery and needs assessment
  • Configuration of services and communication materials
  • System integration with existing HR platforms (if applicable)
  • Manager training and communication planning
  • Employee rollout and education

Technical Requirements

ComPsych's platform is web-based and mobile-friendly, requiring minimal technical infrastructure from clients. Key requirements include:

  • Internet access for employees to use the online portal
  • Options for single sign-on integration with existing HR systems
  • Communication channels to promote the service (email, intranet, physical materials)

Support Options

  • Dedicated account managers for ongoing program management
  • 24/7 technical support for platform issues
  • Implementation specialists during setup
  • Marketing support for program promotion

Alternatives

Other EAP Vendors