About TELUS Health
As a global health and wellbeing provider encompassing physical, mental and financial health, their team of 10K+ members globally is dedicated to solving the most pressing issues facing people, healthcare professionals, employers, and employees around the world. They're on a mission to be the most trusted wellbeing company in the world.
Perkwise Insight
TELUS Health (formerly LifeWorks) is a comprehensive employee health and wellbeing platform that combines traditional Employee Assistance Program (EAP) services with digital health solutions, telemedicine, and personalised wellbeing programs. It's designed for employers looking to provide holistic health support while managing healthcare costs and improving workforce productivity.
Mid-size companies and enterprises seeking comprehensive health and wellbeing solutions
Not listed, contact for more information
Undisclosed
Key Features & Benefits
Global Employee Assistance Program (EAP)
Provides 24/7 counselling and support services across 160+ countries in over 50 languages.
Delivers consistent, high-quality mental health support regardless of employee location, ensuring equitable access to critical services for global workforces.
Digital Mental Health Platform
Offers self-directed cognitive behavioural therapy (CBT) programs, assessments, and mental wellbeing resources.
Empowers employees to address mental health challenges proactively before they escalate, reducing absenteeism and improving productivity while decreasing stigma around seeking help.
Wellbeing Assessment & Personalised Content
Evaluates employee wellbeing across multiple dimensions and delivers tailored content and recommendations.
Creates individualised wellbeing journeys that address specific needs rather than generic wellness content, dramatically increasing engagement and meaningful behaviour change.
HR Analytics & Reporting
Aggregates anonymous usage data to identify wellbeing trends and measure program impact.
Enables data-driven decision making for wellbeing initiatives and demonstrates ROI to leadership, helping justify continued investment in employee support programs.
Implementation & Support
Setup Process
Implementation can take longer than some competitors but reflects the comprehensive nature of the platform. The process includes customisation, integration with existing systems, communication planning, and training for HR teams and managers. While not quick, the structured approach ensures higher adoption rates.
Technical Requirements
TELUS Health is cloud-based and requires no special infrastructure beyond standard internet access. Single sign-on (SSO) integration is available for larger organisations using common identity providers like Okta or Azure AD. The mobile app works on both iOS and Android devices, with regular updates to maintain compatibility.
Support Options
- Dedicated implementation manager during the rollout
- Account manager for ongoing program support
- 24/7 clinical support for users
- Online knowledge base and admin portal
- Regular check-in calls and quarterly reviews
Description
A global provider of employee assistance programs and health services, focusing on mental health and well-being.
Mid-size companies and enterprises seeking comprehensive health and wellbeing solutions
Not listed, contact for more information
Undisclosed
- · Global Employee Assistance Program (EAP)
- · Digital Mental Health Platform
- · Wellbeing Assessment & Personalised Content
- · HR Analytics & Reporting
A global provider of employee assistance programs and health services, focusing on mental health and well-being.
Mid-size companies and enterprises seeking comprehensive health and wellbeing solutions
Not listed, contact for more information
Undisclosed
- · Global Employee Assistance Program (EAP)
- · Digital Mental Health Platform
- · Wellbeing Assessment & Personalised Content
- · HR Analytics & Reporting
Providing EAP and a wide range of wellbeing services, including mental health support, legal advice, and financial counselling.
Medium to large organisations with diverse workforces.
Not listed, contact for more information.
Undisclosed
- · Confidential Counselling Services
- · Critical Incident Response
- · Manager Support Line
- · Wellbeing Portal
A global leader in EAP and wellbeing solutions, offering a variety of support services for mental health, work-life balance, and employee wellness.
Mid-sized to enterprise organisations seeking comprehensive EAP and wellbeing solutions.
Not listed, contact for more information
Over 75,000 customers worldwide including 40% of the Fortune 500. Customers include Nvida, Sanofi, Aecom and Hyatt.
- · GuidanceResources® EAP
- · Personalised Well-Being Coaching
- · Integrated Wellness Portal
Supplier of occupational health services and healthcare professionals to safeguard the health and wellbeing of your workforce.
Companies within the global energy sector.
Not listed, contact for more information.
Undisclosed
- · Customised Health Surveillance Programs
- · Pre-employment Health Screenings
- · Absence Management Services
- · Mental Health Support
PAM Wellness offer proactive & preventative health & wellbeing solutions, neurodiversity solutions and corporate health screening to support employees and organisations.
Medium to large UK businesses seeking comprehensive employee wellbeing support.
Not listed, contact for more information.
Undisclosed
- · Clinical EAP Services
- · Wellbeing App & Resources
- · Manager Support & Training
- · Critical Incident Support
Provides clinical services and tech infrastructure for immediate, direct access to a full spectrum of personalised care.
Mid-sized businesses and enterprises with distributed workforces
Not listed, contact for more information. Offers three tiers; Wellbeing Essentials, Mental Health Plus and Total Mental Health.
Over 2,000 companies including Aldi, Primark and the University of Bath
- · Mental Health Support
- · Digital Wellbeing Platform
- · Health Coaching
- · Wellbeing Analytics
Offers a comprehensive range of health services, including EAPs, mental health support, and workplace wellness programs for organisations.
SME and Mid-sized UK businesses focused on comprehensive mental health support.
Not listed, contact for more information.
Over 750 organisations and 2.5 million individuals.
- · Mental Health Support
- · Structured Counselling Sessions
- · Manager Support Line
- · Comprehensive Reporting
Provides tailored EAPs and wellbeing programs designed to support employees' mental, physical, and emotional health.
UK-based SMEs looking for comprehensive employee wellbeing support.
Not listed on their website but they have two pricing packages: Essential and Premier with flexible 12-month contracts.
Over 850 customers including DAZN, Camira and Age UK.
- · 24/7 Counselling and advice helpline
- · Wellbeing Portal
- · Manager Support Line
- · Utilisation Analytics
Provides EAP services, work-life solutions, and wellbeing programs to help organisations manage employee stress and improve mental health.
Enterprise companies with global workforces.
Not listed on website, contact Workplace options for more information.
Workplace options supports over 127,000 companies including 50% of the Fortune 500.
- · Global EAP Services
- · Work-Life Services
- · Wellness Coaching
- · Critical Incident Response