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Workplace Options

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Information

About Workplace Options

Founded in 1982, Workplace Options is the largest independent provider of holistic wellbeing solutions. Through their customised programs and comprehensive global network of credentialed providers and professionals, they support individuals to become healthier, happier and more productive both personally and professionally.

EAP
Company Info
Website
workplaceoptions.com
Phone
+1800-699-8011
Social Media
LinkedIn  ·  X/Twitter  ·  YouTube  ·  Spotify
Year Founded
1982
Headquarters
Raleigh, United States
Company Size
1,001–5,000

Perkwise Insight

Overview

Workplace Options is a comprehensive employee assistance program (EAP) and wellbeing services provider that offers emotional, physical, and practical support for employees worldwide. Their platform combines digital resources with human counselors to address mental health, work-life balance, and various personal challenges employees face.

Best For

Enterprise companies with global workforces.

Pricing

Not listed on website, contact Workplace options for more information.

Customers

Workplace options supports over 127,000 companies including 50% of the Fortune 500.

Pros
Global reach
With service centres across the world and support in 170+ languages, they deliver localised support far beyond what most competitors can offer.
Comprehensive EAP service
Their EAP goes beyond basic counselling to include work-life services, wellness coaching, manager support, and critical incident response.
Robust reporting capabilities
The analytics dashboard provides HR teams with actionable insights on utilisation patterns without compromising confidentiality, helping organisations identify emerging workforce challenges before they become crises.
Cons
Implementation complexity
More Info

Key Features & Benefits

Global EAP Services

What It Does

Connects employees to qualified counsellors for short-term support for personal and work-related issues, available in 170+ languages.

Why It Matters

Mental health challenges cost organisations billions in lost productivity annually. Having culturally-appropriate support available 24/7 creates a genuine safety net for employees worldwide.

Work-Life Services

What It Does

Provides practical assistance with everyday challenges like childcare, eldercare, legal concerns, and financial issues.

Why It Matters

These practical stressors often contribute significantly to employee distraction and burnout

Wellness Coaching

What It Does

Offers one-on-one coaching for lifestyle improvements like stress management, nutrition, and fitness goals.

Why It Matters

Creates personalised accountability that transforms generic wellness programs into actionable behaviour change, leading to healthier, more productive employees.

Critical Incident Response

What It Does

Provides rapid support following traumatic workplace events like accidents, violence, or natural disasters.

Why It Matters

When crisis strikes, having an immediate, professional response can significantly reduce lasting psychological impact and help workplaces recover more quickly.

Implementation & Support

Setup Process

Implementation process includes:

  • Initial needs assessment
  • Communication strategy development
  • Manager training sessions
  • Employee awareness campaigns
  • Platform configuration

Technical Requirements

Minimal technical heavy lifting is required. The platform is cloud-based, requiring no special hardware. The mobile app works on standard iOS and Android devices.

Support Options

  • Dedicated account manager
  • 24/7 service centre support
  • Implementation specialist during onboarding
  • Regular review meetings and utilisation reports
Alternatives

Other EAP Vendors