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Wellbeing Solutions

Information

About Wellbeing Solutions

Wellbeing Solutions is a leading provider of employee assistance programmes (EAPs). EAPs are a powerful HR resource for employers and help to reduce sickness absence rates by providing confidential counselling and advice to both managers and employees.

Company Info
Social Media
Year Founded
2001
Headquarters
London, United Kingdom
Company Size
11–50

Perkwise Insight

Overview

Wellbeing Solutions is a UK-based employee assistance program (EAP) and wellbeing provider that offers a comprehensive platform combining mental health support, counselling services, wellbeing resources, and analytical tools to help organisations improve employee wellbeing and productivity.

Best For

UK-based SMEs looking for comprehensive employee wellbeing support.

Pricing

Not listed on their website but they have two pricing packages: Essential and Premier with flexible 12-month contracts.

Customers

Over 850 customers including DAZN, Camira and Age UK.

Pros
Strong Mental Health Focus
Detailed Reporting
Their analytics dashboard provides meaningful insights without overwhelming HR teams with data.
Cons
Basic Mobile Experience
Their mobile app functions well but lacks the polished UX and engagement features of more tech-focused wellbeing platforms.
More Info

Key Features & Benefits

24/7 Counselling and advice helpline

What It Does

Provides round-the-clock access to qualified counsellors via phone, with options for follow-up face-to-face or virtual sessions.

Why It Matters

This ensures employees can access professional support exactly when they need it most, potentially preventing escalation of issues that could lead to absenteeism or reduced productivity.

Wellbeing Portal

What It Does

Offers a centralised digital hub with self-assessment tools, wellbeing resources, articles, videos, and guided exercises accessible anytime.

Why It Matters

Empowers employees to take charge of their own wellbeing journey with evidence-based resources.

Manager Support Line

What It Does

Provides specialised guidance for people managers dealing with complex employee wellbeing situations.

Why It Matters

Equips frontline managers to handle difficult conversations and support team members effectively. This is particularly valuable in hybrid work environments where spotting wellbeing issues early has become more challenging.

Utilisation Analytics

What It Does

Provides anonymised data on service usage, common issues, and trends across the organisation.

Why It Matters

Enables HR teams to identify hotspots requiring additional support and measure ROI. Unlike many competitors who simply show usage numbers, Wellbeing Solutions contextualises the data with actionable insights.

Implementation & Support

Setup Process

 Wellbeing Solutions provides a dedicated implementation manager and handles most of the heavy lifting, including communications templates and launch materials.

Technical Requirements

Minimal technical requirements as the platform is primarily cloud-based. Single sign-on capabilities are available for larger organisations, though some customers mentioned the integration process could be more streamlined.

Support Options

Support is available via email, phone, and dedicated account manager.


Alternatives

Other EAP Vendors

Vendor

Description

Best For
Pricing
Customers
Key Features
Website
Profile
Wellbeing Solutions

Provides tailored EAPs and wellbeing programs designed to support employees' mental, physical, and emotional health.

UK-based SMEs looking for comprehensive employee wellbeing support.

Not listed on their website but they have two pricing packages: Essential and Premier with flexible 12-month contracts.

Over 850 customers including DAZN, Camira and Age UK.

  • ·  24/7 Counselling and advice helpline
  • ·  Wellbeing Portal
  • ·  Manager Support Line
  • ·  Utilisation Analytics
CiC

Providing EAP and a wide range of wellbeing services, including mental health support, legal advice, and financial counselling.

Medium to large organisations with diverse workforces.

Not listed, contact for more information.

Undisclosed

  • ·  Confidential Counselling Services
  • ·  Critical Incident Response
  • ·  Manager Support Line
  • ·  Wellbeing Portal
ComPsych

A global leader in EAP and wellbeing solutions, offering a variety of support services for mental health, work-life balance, and employee wellness.

Mid-sized to enterprise organisations seeking comprehensive EAP and wellbeing solutions.

Not listed, contact for more information

Over 75,000 customers worldwide including 40% of the Fortune 500. Customers include Nvida, Sanofi, Aecom and Hyatt.

  • ·  GuidanceResources® EAP
  • ·  Personalised Well-Being Coaching
  • ·  Integrated Wellness Portal
MCL Medics

Supplier of occupational health services and healthcare professionals to safeguard the health and wellbeing of your workforce.

Companies within the global energy sector.

Not listed, contact for more information.

Undisclosed

  • ·  Customised Health Surveillance Programs
  • ·  Pre-employment Health Screenings
  • ·  Absence Management Services
  • ·  Mental Health Support
PAM Wellness

PAM Wellness offer proactive & preventative health & wellbeing solutions, neurodiversity solutions and corporate health screening to support employees and organisations.

Medium to large UK businesses seeking comprehensive employee wellbeing support.

Not listed, contact for more information.

Undisclosed

  • ·  Clinical EAP Services
  • ·  Wellbeing App & Resources
  • ·  Manager Support & Training
  • ·  Critical Incident Support
Spectrum Life

Provides clinical services and tech infrastructure for immediate, direct access to a full spectrum of personalised care.

Mid-sized businesses and enterprises with distributed workforces

Not listed, contact for more information. Offers three tiers; Wellbeing Essentials, Mental Health Plus and Total Mental Health.

Over 2,000 companies including Aldi, Primark and the University of Bath

  • ·  Mental Health Support
  • ·  Digital Wellbeing Platform
  • ·  Health Coaching
  • ·  Wellbeing Analytics
TELUS Health

A global provider of employee assistance programs and health services, focusing on mental health and well-being.

Mid-size companies and enterprises seeking comprehensive health and wellbeing solutions

Not listed, contact for more information

Undisclosed

  • ·  Global Employee Assistance Program (EAP)
  • ·  Digital Mental Health Platform
  • ·  Wellbeing Assessment & Personalised Content
  • ·  HR Analytics & Reporting
Vita Health Group

Offers a comprehensive range of health services, including EAPs, mental health support, and workplace wellness programs for organisations.

SME and Mid-sized UK businesses focused on comprehensive mental health support.

Not listed, contact for more information.

Over 750 organisations and 2.5 million individuals.

  • ·  Mental Health Support
  • ·  Structured Counselling Sessions
  • ·  Manager Support Line
  • ·  Comprehensive Reporting
Workplace Options

Provides EAP services, work-life solutions, and wellbeing programs to help organisations manage employee stress and improve mental health.

Enterprise companies with global workforces.

Not listed on website, contact Workplace options for more information.

Workplace options supports over 127,000 companies including 50% of the Fortune 500.

  • ·  Global EAP Services
  • ·  Work-Life Services
  • ·  Wellness Coaching
  • ·  Critical Incident Response